The tragedy behind having an employee assistance program for employees is when they either are not aware of the coverage due to lack of effective communication, or remain too tentative to access the coverage.
More than ever, employers need to approach their benefit offering with intention of not just covering the physical claiming needs of employees for health and dental, but also the emotional, mental health and wellbeing of staff. Constant communication is key to ensure employees and their family members know how to access care, when they need it most.
Employee assistance programs are a 24-7/365 coverage offering which is available in person, phone, text, on-line, however best suits the person initiating contact. This first-line, front-line access will ensure employees are looked after then referred on to the specialist who can assist further for the on-going care and treatment, when necessary, as necessary for circumstances like:
- Mental health
- Diet, exercise, lifestyle
If you haven’t already, reach out to have a conversation on how an employee assistance program can be integrated within your current benefit offering.
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