According to Trish Kelly from Open Door, one in five Canadians TODAY lives with a disability—whether disclosed or not. In a world where diversity, inclusion, and equity are synonymous with workplace corporate culture, 20% of our active workforce continues to be...
Even though I am product of the ’80’s, I have to say, I wasn’t as wowed as others in my family to go see Top Gun Maverick on the big screen. For its time, like VHS, the 1986 movie had a lot of action, excitement, mixed with a good dose of cringe. Added to this is the...
Service levels in a turbulent time We are all fully aware of the endless mandates and constraints being levied upon every enterprise, especially those in the service and travel industries; however, service to customers is more important—yet lacking—than ever before. ...
The “Endurance” to see the big picture. You’re back in time, the world is on the cusp of war and you’re tasked with recruiting and hiring for the Antarctic expedition with Ernest Shackleton. The goal is to establish a base on Antarctica’s Weddell Sea coast. These are...
Fear is a liar. A great friend said that recently and the words struck with profound emphasis. How true. Fear will hold us back. Fear will erode our confidence. Fear will make us think small and resist making the changes necessary to grow, expand, and prosper. In...
There is much to be learned from experts on their leadership skills, communication style, coach approach, and culture building. So many similarities despite the field of expertise if we take the time to listen and engage. Knowledge in our chosen profession is not...
