We don’t “Sell”: We Solve-Support

We don’t “Sell”: We Solve-Support

Salesmen aren’t what they use to be. At one point in time, a salesman’s sole job was to sell or promote commercial products either in a store or visiting locations to get orders. Once the purchase was made, you never saw or heard from that salesman again. The...
We don’t “Sell”: We Solve-Support

Coffee Houses

In this 24-7 world were everyone is virtually—virally connected to everyone else, isn’t it strange to consider the coffee house fulfilling the actual meaning of personally connection to one’s neighbours—friends—community: socializing as the true meaning of the word....
We don’t “Sell”: We Solve-Support

Offering a Group Benefit Plan

To attract and retain valuable employees is the number one reason to offer an employee group benefit package. The reason: because employees who enjoy peace of mind in a financial safety net are better able to concentrate on what you hired them to do…make you money....
We don’t “Sell”: We Solve-Support

Employee Termination’s on a Benefit Plan

The decline of the Alberta economy has seen more requests for extending benefits due to the severance period for lay-off (termination). When active employees are terminated, it is important the correct termination date is applied. Note, an employee’s benefit coverage...
We don’t “Sell”: We Solve-Support

Getting what you want …

Back to school means new shoes for the kids in my house. Two pair, one for inside and one for out on the playground. I head out to the mall in September and ask the sales clerk for a shoe my son liked, size four-and-a-half, please. She comes back and earnestly tells...
We don’t “Sell”: We Solve-Support

All Sales no Service

How many times do we as consumers get excited about that big purchase only to be let down by the lack of service after the sale? Something is lost in the value of the purchase when that happens. It has been said that ‘service after the sale is where the rubber hits...