Remember the first time you used a walkie-talkie as a kid? Then running to a space where no one could see you, pressing the button and speaking into the mic with the usual “hello”, “okay” language of everyday. But that didn’t work, and soon someone would say, “no, no,...
Selling a business isn’t just valuing the real estate—the bricks and mortar—it’s also the value of intellectual property, systems and processes and the human talent of the operation. Humans run the business, whatever innovation is involved and most importantly, it’s...
Our value proposition is to align benefits to productivity for an effective return on investment. Too often, quality service, listening, responding to queries are tooted as a service promise or the “difference” on why a customer would work with a particular...
Make no mistake, it is a balancing act for investment when it comes to innovation and productivity. Is new technology—artificial intelligence—the key to answering both of these issues or a means of complicating existing problems. Technology purchase Computer software...
Like many, insurance is not my first career, nor do I anticipate it being my last. When I transitioned into insurance to be the best in class, I made it a point to align my skill set with other’s who would compliment what I do for clients. This is how I came to be...
Working in the field of employee group benefits, you learn a lot about a company, what drives and motivates them simply by reading their benefit booklet. How a company decides (or doesn’t) to align the benefit program with their corporate culture, compensation,...
