We are, none of us, perfect. Despite best efforts and preparation, sometimes we simply trip all over our tongue when speaking, or have our words auto corrected without noticing. Opps. Over more than two decades in benefits, I can safely say I have done this more than...
After more than two decades in the business of benefits, what I have come to learn is the value of consultancy when it comes to clarity. We see our role as the instrument to remove artificial barriers, to align with the successful outcome as defined by the...
With the greater dependency on technology come concerns and legalities of digital privacy. On an episode of “Let’s talk about this SHifT”, Harry Matheis from Matheis Financial Group, spoke about the digital charter and its implications in employee group benefit plans,...
We, in the benefit world, brokers, consultants, insurers—ALL—need to do a much better job communicating, not just with our clients, but with the providers. Have you ever looked at what is written for staff at medical offices for “dealing with insurance companies”?...
We live in an exciting time where science is becoming more and more capable of solving some of our most pressing issues. Cancer being one of the biggest problems, where approximately one in two Canadians are likely to develop cancer in their lifetime. Still startling,...
Never “Set it and Leave it” Benefits is a high touch insurance offering…never a set and leave it proposition. From the initial conversation about the value and purpose to the on-going support, a consultant needs to be there for: claims questions, issues and resolution...