Let’s Talk About SHifT
You have questions and need answers from expert sources. Join Lori Power, Founder of MP Benefits on her weekly zoom-cast.
Sometimes the gulf between employee expectation and the customer experience seem to wide to bridge…but …WHAT IF IT WERE EASY?
In this conversation we look at the problem from both a leadership down approach and from the employee up stand point.
*Who are the leaders?
*Are they carrying the right message?
*Do their actions, reflect the vision?
*Are we consistent?
*Do the benefits offered create value?
*What is the glue to hold the best staff?
*How can we create champions from within the organization as well as from without?
Have both customers and employees as excited to OWN the message of the business…it can be done.
For those companies that understand that to invest in their employees to align them with the mission of the corporation and the vision of the organization, they build stronger, more customer centric businesses.
At the end of the day, we are in business to create revenue, part of the business plan needs to include the strategy of aligning your two biggest components of this goal…customers AND employees.
Here’s why we all need to talk about this SHifT. Strategic, consistent conversations with experts will assist professionals and entrepreneurs alike to improve their business practices through interactive conversations inclusive of communication, leadership, culture, consulting, wellness, compensation, community, growth, and connection which creates actionable ideas for sustainable growth.
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