Living on an Island

Living on an Island

If you can indulge me for a moment … close your eyes … Picture an island in the Pacific during World War II … the rugged coastline extends nearly 1,600 miles with a major mountain range cutting through the centre. At least three countries claimed strongholds on this...
Complaints Happen

Complaints Happen

Issues—Questions—Concerns…they’re all part of the job description. Hey, it’s an employee group benefit plan—a group of differing insured products, grouped together for a group of distinct individuals, grouped together through common employment. Therein lies the recipe...